Our Services

Research

North Harbour Consulting has completed more than twenty major research projects for a wide range of national, regional and locally-based organisations in England and Northern Ireland. The directors have extensive senior management experience, know the kinds of information and analysis that organisations need in order to support strategic decision-making, and have carried out research into the service development and business planning needs of public bodies and voluntary sector providers.

Commissioning and managing public services and contracts

We are experienced in carrying out:

  • needs assessment and mapping studies;
  • diagnostic reviews at a strategic or operational level;
  • service audits of contracted providers;
  • development of governance and oversight systems in relation to services, programmes and projects;
  • policy development, strategic and business planning, change programmes and associated learning with managers, staff and service users;
  • support for cross-sector service-based partnerships.

Confidential investigations and enquiries

We have completed a number of confidential investigations and enquiries on behalf of service commissioners and provider organisations, with recovery plans and advice on service reconfiguration or organisational change.

Community engagement and inter-agency or cross-sector partnerships

We are experienced in advising clients on community engagement and customer involvement, usually through some form of partnership with other organisations, at departmental, corporate and inter-agency levels.

Equality and Diversity

North Harbour Consulting offers a range of equality and diversity services designed to help local authorities and their partners to meet the requirements of the Equality Act 2010.